Maintenance & Service

You will never be alone.  We are a phone call away to support and serve your needs.

Bi-Weekly

On-site technician visit that will provide a full-service inspection of all products and perform all proper maintenance and updates to equipment, such as;

  • Chemical flush for any and all atomizers

  • Software updates to any AI or Smart system product of ours

  • Serviceability check of all mechanical / moving parts

  • Make any necessary changes to data collection / add-ons, etc...

  • Replace any and all parts that pose a potential unserviceability threat that fall under warranty.

  • Notify corporate office of any warranty replacement requirements or parts that need replacement due to wear and tear providing a full DMA report to the customer.

  • Ensure server software is running and managing data correctly with the most efficient use of space on the server its deployed on

  • Review and ensure protocols are being followed with staff

MONTHLY BILLING CHARGE:                                                                           $1,500.00

Monthly

On-site technician visit that will provide a full-service inspection of all products and perform all proper maintenance and updates to equipment, such as;

  • Chemical flush for any and all atomizers

  • Software updates to any AI or Smart system product of ours

  • Serviceability check of all mechanical / moving parts

  • Make any necessary changes to data collection / add-ons, etc...

  • Replace any and all parts that pose a potential unserviceability threat that fall under warranty.

  • Notify corporate office of any warranty replacement requirements or parts that need replacement due to wear and tear providing a full DMA report to the customer.

  • Ensure server software is running and managing data correctly with the most efficient use of space on the server its deployed on

  • Review and ensure protocols are being followed with staff

MONTHLY BILLING CHARGE:                                                                             $850.00

Quarterly

On-site technician visit that will provide a full-service inspection of all products and perform all proper maintenance and updates to equipment, such as;

  • Chemical flush for any and all atomizers

  • Software updates to any AI or Smart system product of ours

  • Serviceability check of all mechanical / moving parts

  • Make any necessary changes to data collection / add-ons, etc...

  • Replace any and all parts that pose a potential unserviceability threat that fall under warranty.

  • Notify corporate office of any warranty replacement requirements or parts that need replacement due to wear and tear providing a full DMA report to the customer.

  • Ensure server software is running and managing data correctly with the most efficient use of space on the server its deployed on

  • Review and ensure protocols are being followed with staff

QUARTERLY BILLING CHARGE:                                                                            $950.00

Emergency Maintenance

Accidents and breakage can happen.  We understand this and know that with products like these, providing ultimate safety to your staff, that every call is a high priority.  It is why we guarantee on-site service with 24 hours.  From the time you call we will have a service person our to your facility within those 24 hours to get your systems back up and running again.  They will provide the following for you;

  • Assess damage and evaluate what is covered under warranty

  • Provide customer with estimated costs for anything not covered in the warranty

  • With client approval immediately replace all parts required until equipment is operation again 

FREE OF CHARGE AND WHILE ON-SITE

  • Chemical flush for any and all atomizers

  • Software updates to any AI or Smart system product of ours

  • Serviceability check of all mechanical / moving parts

BILLING CHARGE:                                                                              TIME & MATERIALS